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Last Update: July 29 2025

1. Use of Our Website

You may use our Site for lawful purposes only and in accordance with these Terms. You agree not to:

– Misrepresent your identity or provide false information
– Use the Site for any fraudulent or unlawful activity
– Interfere with the operation or security of the Site.

2. Account Registration

Some features of our Site (such as placing orders) may require you to create an account. You are responsible for:
– Keeping your login information secure
– All activities under your account
– Notifying us immediately if you suspect unauthorized use.
We reserve the right to refuse registration, cancel accounts, or restrict access for any reason.

3. Product Information & Availability

We make every effort to display accurate product information, including pricing, images, and descriptions. However:
– Products are subject to availability and may be limited in quantity
– We reserve the right to change prices or discontinue products at any time
– Some items may be substituted or unavailable during fulfillment.
We do not guarantee that items displayed on the Site will be in stock at the time of purchase or delivery.

4. Pricing & Payment

All prices listed on the Site are in CAD unless otherwise stated and are subject to applicable taxes and fees.
We accept Mastercard, Visa, and PayPal. Full payment must be made at the time of order placement or pickup, as applicable.
In the event of a pricing error, we reserve the right to cancel or adjust your order accordingly.

5. Delivery & Pickup

We offer delivery and pickup services in designated areas.
– Delivery/pickup times are estimated and not guaranteed
– You are responsible for being available to receive or collect your order
– Additional delivery fees may apply and will be displayed during checkout
– Risk of loss and title for items passed to you upon delivery or pickup.

6. Returns & Refunds

Please refer to our Return Policy for detailed information.
Generally:
– Perishable items are not eligible for return unless defective or incorrect
– Requests for refunds must be made within 10 days of purchase
– We reserve the right to approve or deny refund requests at our discretion.

7. Promotions & Coupons

Promotional offers, coupons, and discounts are subject to:
– Availability and specific terms stated at the time of offer
– One-time use, unless otherwise noted
– Modification or termination without notice.

8. Intellectual Property

All content on this Site (logos, images, product names, text) is the property of Supermarché Idia or its suppliers and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Supermarché Idia shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to your use of the Site or purchase of any products.

10. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content or practices of those sites and encourage you to read their terms and policies.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of Quebec, Canada, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact:

Supermarché IDIA
72 Boulevard Saint Jean Baptiste Châteauguay, QC J6K 4Y7
info@idiasupermarket.com
(450)-699-7676